1. Return by post.
If your item is small enough to take to the post office, please fill in and post back your item(s) to our return address:
Unit 6, Toghill House
Please note: You will be responsible for covering the postage costs for your return.
Other delivery services.
If your order was delivered via courier, please contact our customer service team at firstname.lastname@example.org where they will help to arrange a collection for you.
The delivery charge will be deducted from your refund. This collection service is subject to the terms and conditions of the courier and is subject to change. Whilst we endeavor to ensure that the collection is at a time and date of your convenience, this cannot always be guaranteed or upheld by the courier.
Large and fragile item collection.
For all our large/Fragile item delivery services, our collection fee is £35.00 and can take up to 1 week to arrange depending on your location within the UK mainland. Please contact our customer service team at email@example.com and we will arrange a collection for you.