FAQ’s

FAQ’s2018-11-04T16:48:05+00:00
Are the lights heavy?2020-02-09T18:53:19+00:00

Our range of lights vary in weight from approx 700gm to 5kg.  The heaviest light will be the large 80cm diameter light, which is suspended from the the ceiling as a pendant and may need safety support installed by a professional.

What sort of bulbs can the lights use?2020-02-09T18:49:38+00:00

The fitting that comes supplied with the complete light sets are for most light bulbs on the market, including SMART bulbs.

Do I need an electrician to fit the pendant light?2020-02-09T18:49:00+00:00

You may need an electrician for the heaviest lights, which are the 60cm and 80cm diameter versions.  They will need to install a pendant support to ensure the weight is safe.

Do the lights come in different colours?2020-02-09T18:48:41+00:00

The current range is realistic only, but future product realeases will include new styles, colours and types.  You can of course use colour changing bulbs to achieve various colour effects also.

Are the lights handmade?2020-02-09T18:48:34+00:00

The lights are expertly crafted by hand to ensure approximate geography and topography is roughly represented, in the realistic version.  Please note however that these are artistic representations only, and each light shade will vary accordingly.

Are these products covered by any warranty?2020-02-09T18:48:05+00:00

The products are custom made artistic works, and therefore not covered by any kind of warranty.  The light shades are just shades, and you are free to use them in which ever way yopu choose after purchasing, at your own risk.  If you are unsure or wish to check that the purpose you are using our products is safe and correct, please check with a qualified electrician or suitable professional.

Are the products refundable?2020-02-09T18:47:56+00:00

We offer refunds to customers within 7 days of purchase.  This does not apply to large custom orders or commercial customers.

Do the lights work with all lightbulbs?2020-02-09T18:47:08+00:00

The shades come with standard seperate fittings, which are certified to work with most light bulbs.